QC's Only Skater Owned and Skater Operated Shop!

FAQ’s

Browse F.A.Q. Topics

General Questions

  • Do you guys offer custom boards?
    Soon! It's something we've been looking into. Our goal is to offer quality products at an affordable price. The challenge with this is keeping the cost low, so you can get buck! Keep checking with us and we'll keep you up to date.

Purchases

  • Do I need to create an account to make purchases?
    It's not necessary to sign up for an account to make purchase, but hey, it doesn't hurt to create one.

Returns

  • How do I submit a return?
    There is a 14 day return policy. If you need to return an item, shoot us an email with the details of the situation, and we'll issue you a new item. If we ship a product and it is damaged upon arrival, please let us know right away and we can take care of the situation. In most cases all items shipped are shipped with an insurance package as a just-in-case method.

Store Location

  • Where is Switch Stance located?
    Switch Stance Skate Shop is located downtown Rock Island. The exact address is 217 17th Street, Rock Island, IL 61201.